DMR, ProVoice and Ultimate Self Updating

Most people who want the various paid updates for Uniden scanners (DMR, ProVoice or Ultimate Updates) have our staff add the updates to the radios when they buy it. It is simpler and worth the little bit of added expense for a lot of these folks.

There are times when it is not convenient for one to have us do these updates at the time of purchase. Maybe you bought the radio elsewhere (shame on you!) or didn’t know you needed the update until later. Perhaps the target you want to listen to changed to a new system.

You can send the radio to us using the regular Mail In Programming Order Form and have us do the update for you. We can do the updates with or without the programming services.

If you cannot send the radio to us for the updates you can get them directly from Uniden.com. If you live outside the USA or Canada however then Uniden cannot process your credit card for payment. We can!

The first thing you MUST do is to update the firmware to the latest version. On each radio except the 996 and 325P2 it is done thru Sentinel. For users of the 325 and 996P2 you download it from Uniden’s website and run the updater.

After you update the firmware call us and provide the below information and we will then email you with the one-time code to unlock the feature set on your radio.

Model (HomePatrol 1, Home Patrol 2, BCD436HP, BCD536HP, BCD325P2, BCD996P2)

Electronic Serial Number (Not the one on the label!)

HP1, HP2: Press Menu>Advanced, scroll down then press Version Information

All others: Press Menu>Settings>See Scanner Info> Firmware Version

Sum Code (HP1 and HP2 it is the 3 digits right of the dash after the ESN)

Of course will need your email address to send you the code as well as the proper billing address and credit card information.

Once you get the code from us go to the Update menu on the radio and enter it via the keypad. Once the code is entered it remains on the radio forever, you cannot erase it or transfer it to another radio. On the 325, 996, 436 and 536 scanners you can have either or both of the DMR and ProVoice updates. The HP1 and HP2 only support the Ultimate Update.

If you have questions on these updates you can call our scanner experts at 1-800-SCANNER.

Weird Funkiness with scanners: 536 Cuts out

We here at ScannerMaster get calls from customers often to explain some sort of weirdness happening with their scanner. Usually we can figure it out pretty quick but once in awhile we get stumped. When we get stumped it sticks in our craw for a while until we have an epiphany and figure it out. We had one just like that earlier this week.

A customer called and his brand new BCD536HP was acting all ornery. Every couple of seconds it would stop hearing and the signal strength meter would fluctuate. Most of the time this is caused by the Priority or CloseCall features. We determined it was neither of these but still couldn’t figure out what it was.

Here is why we were looking at these features:

Priority, when enabled, will check specified channels every couple of seconds for activity on it. If there is activity it will divert the radio from what is was doing to listen to the Priority channel.

CloseCall will check for strong signals in the area and if detected will divert the radio to the frequency the CloseCall feature detected. If the feature is set to CloseCall Priority then it will cause the radio to stop hearing a channel for a bit, just like the customer complained.

So when we made sure both Priority and CloseCall were off we were flummoxed. Well, I was flummoxed; he was frustrated. I am sure there were some other words starting with “F” being bandied about as well.

I started going thru the menus on the radio in the office (We have one of just about everything here at ScannerMaster) and eventually dug thru all the menus and submenus. Eventually we found the culprit: The Weather Alternate Priority. Somehow the customer got this turned on. As soon as we turned it off the radio worked great again! We had one happy customer and a relieved representative.

The Weather Alert Priority tells the radio to check the weather channels every few seconds and if it detects the standard 1050 Hz. tone used to signify a Weather Alert it will divert the radio to that alert.

New scanners have a ton of neat features but sometimes they can be too smart. Some of these features can cause aggravation when that feature is not needed.

Favorite Scanners: BC125AT

Another entry on our favorite scanners, past and present!

Today we look at the BC125AT
The BC125AT is the premier analog conventional scanner in Uniden’s line. While it does not work on digital or trunking systems it is a fantastic scanner for analog and conventional systems. It is a favorite for planewatchers and railfans due to it’s small size and large display. It comes with the rubber-duck style antenna and beltclip. It improves on the less expensive BC75XLT in that it supports alpha-tags and PL/DCS.

I spend a lot of time trackside or at airports and the BC125AT is almost always with me. I clip it to my camera strap and it works great. The small size really helps!

This also works in the old-fashioned “Banks & Channels” programming mode. It has 10 banks of 50 channels each totaling up to 500 available channels. If the newer modes of scanner programming confuses you then this might appeal to you.

I use Banks 1 and 2 for rail channels, I put them in AAR Channel positions,  for example AAR Channel 79 is in channel 79 on the scanner. I have a bank each for a few of the local airports and a couple for some local operations. I leave the last bank open to enter in anything I might want to listen to on a trip or event.

The BC125AT uses regular or rechargeable AA batteries and can charge with the USB cable. Free programming software is available from Uniden or you can use the awesome ARC125 software from Butel for an even better experience.

 

When bad things happen to good scanners: SD Card Corruption

All of the various “Zip Code” type scanners such as the Uniden HomePatrol, BCD436HP or BCD536HP, Whistler WS 1080/1088/1095/1098 or the GRE and RadioShack versions use a Micro-SD Card to store the database and recordings. This SD Card is much like a disk drive without moving parts, it can be written to and read by a computer or a device; in this case your scanner.

Occasionally these cards can get corrupted which causes them to stop functioning. The scanner will display an error message and will not operate until you repair or replace the SD Card. Thankfully this is not usually a serious issue and rarely results in anything other than some annoyance. The worst that can happen is that you lose your Favorites Lists and any recordings you may have on the card.

First let’s talk about WHY this happens. Most of the time it is due to the power being removed from the radio abruptly. These scanners are basically small computers and, like all computers, they need to be shut down properly. By doing so the radio has a chance to finish writing information to the SD Card. If the power is removed before this is done then an incomplete or corrupted file may be left. When you turn on the radio the next time it doesn’t know what to do with the file and displays the error message. While this does not occur every time the radio is improperly shut down, it only has to happen once to ruin your day.

Now there is always the possibility that the card or even the radio itself is defective but that is very rare.

What can you do to prevent this from happening to you? The best thing you can do is to make sure you turn the radio off before removing power to it. If you have it mounted in a vehicle be sure to turn off the radio by use if the volume/power knob before starting the car or turning off the ignition. If the radio loses power while still turned on then the card can get corrupted. Same goes for portable radios. do not pull the batteries unless the radio is turned off.

OK, my card got corrupted, is my scanner dead? Usually no. These cards can usually be reformatted and the database rebuilt. Even if the card is shot it can be replaced and the new card set up for your radio. You can get replacement (or spare) Micro SD Cards almost anywhere.

What can you do if this occurs to you? First make sure the card is really corrupt, some times they are just loose. Remove the card and reseat it, making sure that it clicks into place. When you turn on the radio, if it works then you are back in business. If you still get the error then you will likely have to reformat the card.

Of course the easiest way to get past this is to let us fix it for you! Just download, print and fill out the form at https://www.scannermaster.com/v/vspfiles/files/pdf/homepatrol-servies-order-form.pdf. Send it to us with the radio and we will do the rest!

To reformat the card it is best to use an application specifically for this. You can use a free program available from https://www.sdcard.org/downloads/formatter_4/. Download the one for your version of Windows and install it. You can use an SD Card reader if you want or leave the card in the radio and connected to the computer in Mass Storage Mode. If you reformat it using Windows directly it may not be done in the proper format. Sorry Mac guys; you need Windows for this!

Once reformatted you need to reinstall the database. On Uniden scanners this is done as follows:

1: In Sentinel under the Home Patrol menu select Clear User Data, click on the Display All Drives box.

2: Be sure to select the correct drive letter then click OK. (You do not want to erase your C Drive!)

3: Run Sentinel on the computer and select the Update Master HPDB option in the Update Menu.

4: In Sentinel under the HomePatrol menu select Write to HomePatrol .You may need to select that drive again, but it will not show the serial number of the radio this time.

5: Eject the card and put it back into your scanner (if not already there). When you turn on the scanner you should be all set. You many need to reset your location, Service Types etc.

Of course this requires that you have Sentinel running in a Windows computer. If you don’t have Sentinel installed (it comes on the SD Card…) you can download it from Uniden’s website.

Whistler, GRE and RS scanners use slightly different procedures, check the manual for your radio for these.

 

Favorite Scanner: Uniden HomePatrol   

This weeks Favorite Scanner comes from our Programming Manager Greg Jolly. Greg likes the Uniden HomePatrol best for its ease of use.

The Uniden HomePatrol was introduced several years ago to address several concerns. Many people wanted to listen to their local police, fire and other radio activity but did not know (or want to know) how to program scanners. The HomePatrol brought a whole new dimension to scanning: instead of learning frequencies you just put in your ZIP Code.

The HomePatrol really makes Greg happy, being the ScannerMaster Programmer it makes his job easier! It just requires a periodic update to keep it humming along.

The HomePatrol 2 was introduced recently to cover those areas using “Phase 2” digital, otherwise it works the same as the original HomePatrol.

 

Favorite Scanner of the Week: Bearcat BC780XLT

Here at ScannerMaster we have decided to highlight some of our favorite scanners of the past and today. For the first entry in the series we have chosen what may well win the “Favorite Scanner” award from more people than any other radio: The Bearcat BC780XLT. Both Jonathan and Rich C. chose this as our favorite scanner from the past.

The “780”  as it is well known, came out in 2000 and was an instant hit with the scanner community. It had 500 channels and came with trunktracking capabilities for Motorola, EDACS and LTR, computer access and many other features.

It was joined in 2003 by the BC785 which had 1000 channels and added a digital card for use on digital conventional and trunked systems, and that in turn was quickly replaced by the BC796D that added support for 9600 Baud digital trunked systems.

The BC780XLT combined a compact package that was equally at home mounted in a vehicle as it was on the desktop. Dealers were sold out as soon as they came into stock and despite it’s high price of about $600 (about $1000 in today’s dollars) people couldn’t get enough of them.

An entire cottage industry for accessories for the 780/785/796 scanners was created. ScannerMaster designed an internal battery pack for the series so one could use it in the field. A nylon carry case so one could carry it around with them was sold for it as well. A Remote Head kit was built to allow more flexible mounting in vehicles, and many other accessories were developed.

The BC780 t is still used by many today for aviation and railroads as well as other analog uses.

BC780XLT

BC780XLT

New Product – Uniden Bearcat BC75XLT

By Richard Barnett

Product:  Uniden Bearcat BC75XLT
Price: $99.95

All-New Low Cost Bearcat Scanner

The Bearcat BC75XLT is a brand new low-cost scanner from Uniden. This radio is compact, easy-to-program with solid audio and a big bright numeric display. At $99.95 it’s a great entry-level portable scanner but it will not work with 800 MHz, trunking and digital systems which are used in many areas of the country. This radio is perfect though for monitoring public safety agencies which use conventional analog radios as well as railroads, marine, auto racing and civilian and commercial aviation (not military). To find out if this scanner will work in your area contact us by E-Mail or check out policescanners.net.

This scanner also includes Uniden’s incredible Close Call technology for rapidly finding active channels, service searches, priority and more. It operates on two AA batteries and can be powered and re-charged using USB cords (adapters available). The radio comes with a rubber-duck antenna, belt clip, charging cable and manual. It’s an all-around great basic scanner and for the sophisticated hobbyist it’s really useful as a backup or Close-Call only radio to have in your car or at-the-ready for emergency weather monitoring at home.

Frequency Coverage:
25-54MHz, 108-174MHz, and 406-512MHz
(Compatible with Narrowband VHF/UHF Systems)

In the Box:
BC75XLT, Wideband rubber antenna with BNC, USB Cable, and printed materials.

Powered by:
2 AA Batteries, (not included). Use 2300mAh Hi-MH or alkaline batteries.
Optional AC USB and DC USB adapters available.

Scanner Master Road TripLas Vegas Part 2

Scanner Master Road Trip
By Jonathan Higgins

Part 2
Race Day at Las Vegas Motor Speedway – Sunday, March 11, 2012

What to bring with you?
I would recommend packing all your scanner gear into a cinch bag, this light weight bag can be worn on your back. You can bring non open bottles of water into the track. Don’t forget the camera!

My Cinch bag had the following:

Getting the track!
This was my first time attending a race at Las Vegas Motor Speedway, so it was quite the experience. If you’re staying on the strip I would recommend checking out the shuttles available. If you want to get there early like I do, I would recommend renting a car. If you don’t plan on having a car for the full vacation, I would recommend getting the rental car the night before. I would recommend reserving a rental car well before your trip, cars can be hard to get on Race weekend. For the best selection of rental cars and companies I would recommend renting from the McCarran Airport.

Our Hotel was the Luxor on the southern part of the strip, the track is north of the strip, approximately 30 minutes away without traffic. The Track is easy to get to, Simply get on to I-15 North to Exit 54 “Speedway Blvd” and follow the signs.

Tickets
Our seats were just before turn 4 on the top row in the “Blue seats”.

Neon Garage
We also purchased two “Neon Garage” passes. You can peer into your favorite driver garage stall as they are getting the car ready for the race. You will also have access to pit road before the race. There is live entertainment, and food available inside the Neon Garage area. This area can be access via a tunnel under the track near the start/finish line.

Listening at the track
You can get frequencies for the upcoming race from Racing Frequencies Online (from Scanner Master), you can also purchase a frequency list at the track for $5.00 at Racing Electronics Haulers.

Driver Channels
These channels change week to week. Most driver have about 4 channels but they only use two channels during the race.

Example
Carl Edwards #99
466.2750 – Primary
468.8250 – Alt. Channel

  • The Primary channel is used for driver communications between the spotter and crew chief.
  • Alt. Channel, is used as a back-up if the primary is having interference issues .
  • Some teams use NEXEDGE Digital for non driver communications, this type of communications cannot be monitored by a scanner at this time. For example Carl Edwards team uses the NEXEDGE channel for communications between the spotter and crew chief. The channel acts as a relay if the main channel is tied up.

Track Officials
461.2000 – Race Control 461.2000
464.6000 – Race Control / Back Up
451.2250 – Safety
451.5750 – Qualifying
MRN/PRN Radio Broadcast
454.0000

Track Operations
For track operation frequencies I would recommend checking RadioReference.com. Here is what I found for Las Vegas Motor Speedway.

Putting the Uniden BC125AT to the test at the track
Great scanner for the race track! The large display made it simple to see who talking. I had to enter a few more frequencies at the track, it was super simple to field program without a PC. Audio and reception was great! If you’re looking to replace or buy a scanner for the race track, I would consider the Uniden BC125AT Scanner for sure!

Make sure you check out Part 1
Visiting and listening to Las Vegas!

Scanner Master Road Trip Las Vegas Part 1

Scanner Master Road Trip
By Jonathan Higgins


Part 1
Preparing for the trip
Monitoring on The Las Vegas Strip

Destination: Las Vegas, NV and Las Vegas Motor Speedway

Last weekend my wife and I took a weekend vacation to Las Vegas to see the NASCAR Cup Race at Las Vegas Motor Speedway.

Before we the trip we pack our gear for the race which includes:

We spend our long weekend checking out the sites, Las Vegas Strip, Hover Dam and Grand Canyon West Rim. Our accommodations were at the Luxor Hotel on the Southern Part of the strip. I brought the BC346XT for the race and to monitor the public safety in Las Vegas area.

Programming in the BC346XT

My Favorite Drivers
(Systems 1-10)

Las Vegas Metro Police
-All channels (System 11)

Clark County – South Nevada Area Communications Council (SNACC)
Motorola Type II SmartZone (System 12)
– Las Vegas Fire Talk groups
– North Las Vegas Fire Talk groups
– North Las Vegas Police Talk groups

Nevada Shared Radio System
EDACS Networked Standard Analog (System 13)
– Nevada Highway Patrol Talkgroups

Mandalay Bay Resort and Casino
LTR Trunking System (System 14)
– All talkgroups

Excalibur Hotel and Casino
Motorola Trunking System (System 15)
– All talkgroups

Monitoring Notes

The Uniden BC346XT was a great unit for the Las Vegas area. All of the systems in Las Vegas is using analog conventional and analog trucking.

Las Vegas Metro Police
Most of channels on Metro Police System are using the (Las Vegas Metropolitan Police Department) – OpenSky Trunking system, but they are simulcasting on the old VHF System. The short time monitoring the simulcasted channels, it seem like the OpenSky System is plagued with problems. Multiple times I hear the dispatch “could you please repeat that”. At one point I hear the system get stuck, the officer audio was studding. Very much like the audio I heard from the story out of West Palm Beach FL reported on back in May 2011.

Clark County Trunking System & Nevada Shared Radio System
Pretty descent coverage, lots of towers to choose from we were in range of a few towers from our Hotel. You can hear the NV Highway Patrol on this system.

Monitoring the Hotels
I would say the Security talkgroups were the most interesting to monitor. I wasn’t able to monitor the Trunking system in the Luxor because it’s a Nexedge Standard Trunking system.

Make sure you check out Part 2
Race Day at Las Vegas Motor Speedway – Sunday, March 11, 2012