DMR, ProVoice and Ultimate Updates for Uniden Scanners.

ScannerMaster offers a service to install the various paid updates for Uniden HomePatrol, x36 and P2 series scanners. These updates include the HomePatrol Ultimate Update (for HomePatrol 1 and 2 scanners) as well as the ProVoice and DMR/TRBO updates for the BCD436HP, BCD536HP, BCD996P2 and BCD325P2 scanners.

If you buy one of these scanners from ScannerMaster we offer a service to install these options for you before we ship the scanner. You can also send the scanner to us to perform the update, we then send the radio back to you.

Sometimes however it is not practical to send the radio to us. For US and Canadian customers it is pretty simple to buy the update directly from Uniden and install it yourself. For customers in other countries however it is a different story. Uniden can only accept credit cards from US and Canadian addresses. If you live in other countries then Uniden cannot accept your credit card for payment for these updates. They will refer you to a third party like ScannerMaster to obtain your updates.

ScannerMaster can accept credit cards from most countries. As long as the card works on our payment system we can provide you with the secret code to unlock the update for your radio. There are a couple things you will need to do to make this all work out:

First you need to update the FIRMWARE for your scanner. This is so important that if you don’t do it the paid updates just will not work! On the HomePatrol and x36 scanners it is done thru the Sentinel software, on the 325 and 996P2 radios it is done thru a separate (free) program available from Uniden’s website.

Once you have done the Firmware Updates then you need to obtain the “ESN” (Electronic Serial Number” from your scanner along with the “SUM” code. Here are the procedures for this:

HomePatrol-1 and HomePatrol-2:

  • Press Menu
  • Press Advanced Menu
  • Press the down arrow to get to the second page of items
  • Press the Version Information Button.

The ESN is listed and starts with 36 for the HP-1 and 37 for the HP-2. The SUM Code is the last 3 digits past the second dash. The ESN will look something like 36327-0040012345-123, the SUM code is the “123” part.

BCD436HP, BCD536HP, BCD325Ps and BCD996P2:

  • Press Menu
  • Select Settings.
  • (If you do NOT see “Upgrade” as an item in the list go back and update the firmware and start over!)
  • Select See Scanner Information
  • Select Firmware Version
  • The ESN will be listed as “SN37……”
  • The SUM Code will be a 3-digit letter/number combination.
  • We need both the ESN and the SUM Code. Don’t worry about the M-VER code.

We need the complete ESN and the SUM Code as well as the model of radio you have. With this info we can obtain the one-time code that unlocks the feature you want and send that code to you. You then go to the Upgrade menu on your scanner and enter it using the rotary knob to select the numbers. Once the code is properly added the radio will think it over for a minute or so and then announce that it was successful.

Once properly updated the code will stay working on the radio and will not need to be reinstalled. The code will only work for the radio it was obtained and if you dispose of the radio there is no way to transfer the code or feature to another radio.

What to do with my scanner when the cops go to encryption?

Encryption is a four-letter word among scanner enthusiasts. Encryption is the act of scrambling a signal to make it unmonitorable to radios not equipped with the proper technology and (most importantly) the proper key. The encryption keys are code numbers that are set up to assure that only permitted radios may hear and participate in a communication.

There is no way to decrypt a modern encrypted communication with a scanner, even with any of the various updates. Contrary to the occasional belief, the “Extreme Update” etc. does not open encryption. Neither will any firmware updates.

The only way possible to hear an encrypted communication is with a properly programmed System Radio programmed with the encryption keys. Occasionally police departments with encrypted systems will provide a system radio with basic talkgroups to media, wreckers, neighboring agencies and others that might have a legitimate need to monitor them. Unfortunately this privilege does not extend to scanner users.

So now what do you do if your agency goes to encryption? Often the police will be the only ones to go encryption so you may still be able to listen to other agencies like Fire/EMS, Street and Utility departments and mutual aid channels, often on the same radio system as the encrypted agency. Often the old channels are still in use for other purposes, as backup, tactical, or car-to car use. Some agencies only have encryption on certain channels, for example Tac or Swat, while leaving Dispatch in the clear.

Your scanner may still be used for many other services that rarely use encryption and you may discover all new listening experiences. For example, railroads, aircraft and business operations may still be monitored. Try listening to these services for a while and you might get interested in them. They can be fascinating, even more so than police traffic.

There is also the (slight) possibility that the agency could remove or reduce the use of encryption. In these days of mistrust of the police, however unjustified, encryption can be seen as a block to transparency. Some agencies have since removed encryption from routine dispatch channels for this reason.

PS: Modern encryption is most common these days on P25 digital systems but can also be used on other digital systems. Older analog systems occasionally used rudimentary scrambling that could be cracked with decoder kits or even monitored by some people that could make it out audibly. Those systems are pretty much all gone these days and rarely encountered due to the ease of being overcome.

Just because the police are gone from your scanner doesn’t mean the scanner is totally useless.

Scanner Tip: It is a Digital World!

Many areas of the country have switched to “Digital”. What does this mean for the scanner listener? What is “Digital” anyway?

First, before we go any further, the number one question we get about digital scanners is whether they will also work on analog. The answer is YES. All digital scanners work just fine on analog channels, always have and always will.

Digital radio means that instead of using a regular AM (where the amplitude [strength] is changed) or FM (where the frequency is modulated or changed) signal , a digital signal type is used. This is a signal that is converted to the base 0’s and 1’s, compressed, and sent out on the airwaves. A digital receiver then converts it back and lets you hear it.

There are several types of digital that are of interest to scanner listeners. The most common for police, fire and other public safety use is APCO’s P25 system. This is widely used by both trunked and conventional (non-trunked) radio systems across the country. Several manufacturers, like Motorola, Harris and others sell P25 systems and equipment. While the P25 standards are supposed to ensure that any companies radios will work on the various systems, in practice some companies often add new “features” that tend to lock out other company’s radios from working with the system.

P25 comes in several flavors. “Phase 1” is the original single channel-per-frequency protocol used on conventional systems and most trunked P25 systems. “Phase 2” P25 effectively splits channels using TDMA (See technobabble below) to allow 2 simultaneous conversations on the same frequency, effectively doubling the capacity of a trunked system. If your system uses Phase 2 be sure to get a Phase 2 capable scanner!

Technobabble here: Phase 2 uses Time Division Multiple Access, more commonly known as TDMA. The radio system divides a radio signal into timeslots of tiny fractions of a second. In Phase 2 systems a certain time slot is assigned to the “0” channel and the other slots are assigned to the “1” channel. This allows 2 conversations to be held at the same time on the same frequency. The communications are restored at the receiver so it can be processed and heard by the user. Decoding software like UniTrunker or Pro96Com will show these sub-channels as “851.0375/0 and 851.0375/1”.

Some areas of the country have gone to a system called “OpenSky”, manufactured by Harris. While these systems have not been successful in many instances, the systems in place cannot be monitored by scanners. Harris has since dropped OpenSky from its catalog and is selling P25 systems now.

One trend that is growing in some areas is the use of various “DMR” systems. These are sold under various trade names like MotoTRBO, NXDN and others. They all use fairly similar digital protocols but current consumer scanners do not cover them. There are some SDR (Software defined radio) and advanced receivers (like the new AOR DV1) that will allow one to monitor these systems. The reason many agencies select these is usually cost, the radios are fairly cheap, especially when compared to P25 radios. While they may not be as durable, the replacement costs are often less than a repair would be. Businesses however have embraced these cheaper forms of digital radio and they are common on business channels. Railroads have agreed on using NXDN digital modes but implementation has been very slow. Ham radio operators use some of these also, as well as D-Star.

Do not confuse digital voice with encryption. While it is true that many digital systems are encrypted these days, most are not and these are perfectly legal to listen to. Also do not confuse digital voice with digital data. Most police and fire agencies use some sort of data systems for MDT’s or video, these systems cannot be monitored without huge budgets and massive computing power. Listening to digital transmissions on an analog only scanner will not work, you will just hear noise.

Some people hear and understand received digital communications better than others. The absence of background noise sometimes makes it uncomfortable for some users, since it can be mistaken for non-radio conversations. Digital certainly sounds different than analog but occasionally causes issues with things like firefighters protective gear. Usually it is just a matter of getting used to how it sounds. In addition, when digital signals are weak they tend to get garbled. Many agencies call this “going digital” since it makes a weird noise.

Digital scanners are more expensive than analog ones. This is mostly due to licensing requirements for the technology. While prices have gone down recently they still are usually about twice as expensive than analog scanners with similar features.

Will there be more scanners with DMR modes like TRBO and NXDN? We don’t know yet, but if and when they do become available we will be among the first to have them. The AOR DV1 is available now and does receive several of the digital modes.