Questions? We have answers!

Here are a few of the common questions we get here at ScannerMaster’s World Headquarters as well as the answers we provide. If your question isn’t listed please call us and ask.

Q: Do you have scanners that will allow me to hear Encrypted/Scrambled communications?

A: Nope! There are 2 reasons why we don’t sell scanners that work on encrypted channels. First of all it is illegal. Our people like sleeping in their own beds at night and not on cots at the county jail. Second, even if it were legal the technology just isn’t there to break modern encryption, especially on a device sold to the public.

Q: Do you sell scanners that can hear cell phones?

A: Nope, sorry, for the same reasons we do not sell encryption capable scanners, it is illegal and impractical. Years ago one could clip a diode and open certain scanners for the old analog cell phones but those days are long past.

Q: Can you tell me the frequency for my hometown police department?

A: Sure we can. You can also find the freqs at www.radioreference.com

Q: Are you guys the same guys at RadioReference? Broadcastify? Uniden? Whistler?

A: No, we are ScannerMaster. We are friends with these other companies and do business with them but we are all separate companies. We sell products from Uniden, Whistler and others but if you need support beyond what we are authorized to do we will refer you to the right place. We can often answer a quick question here and there about these places but we have no access to their files.

Q: Can you fix my scanner?

A: We do offer a programming service and programmed replacement SD Cards for ZIP Code scanners but we do not do repairs or sell internal parts. Newer scanners should be sent to Uniden or Whistler for authorized repairs, One great source for older scanners repairs and parts is G&G Communications, they can be reached at 585-768-8151 or http://www.gcomradio.com

Q: Can my scanner be upgraded to DMR/ProVoice/NXDN?

A: Well, that depends on the scanner you have. Here is a list of the scanners that can be upgraded for these modes. Some of these can change in the future so be sure to check back! If you have an older scanner then it cannot be upgraded for these modes.

Maker            Model             DMR               ProVoice        NXDN            Notes

Uniden            BCD996P2     Paid                 Paid                 No

Uniden            BCD325P2     Paid                 Paid                 No

Uniden            BCD536HP    Paid                 Paid                 No

Uniden            BCD436HP    Paid                 Paid                 No

Whistler          TRX-1            Free                 No                   Free     Via Firmware Update

Whistler          TRX-2            Free                 No                   Free     Via Firmware Update

Whistler          WS1095          Free                 No                   No       Via Firmware Update

Whistler          WS1098          Free                 No                   No       Via Firmware Update

Whistler          WS1080          Free                 No                   No       Via Firmware Update

Whistler          WS1088          Free                 No                   No       Via Firmware Update

GRE                PSR800           Paid                 No                   No       Only thru Whistler

RS                   PRO668          Paid                 No                   No       Only thru Whistler

RS                   PRO18            Paid                 No                   No       Only thru Whistler

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HP1 vs .HP2

The Uniden BearCat HomePatrol was a revolutionary design that transformed the scanner hobby when it was introduced. Never before was there a scanner that allowed one to just put in a ZIP Code to replace individual channel programming. The success of the HomePatrol led directly to the BCD436HP and the BCD536HP as well as location based scanners from Whistler (GRE and RS).

A couple years ago the HomePatrol line was extended with the introduction of the HomePatrol 2, the original HomePatrol is now called the HomePatrol 1.

So what is the difference between the HomePatrol 1 and 2? Well there are a few differences. The biggie of course is that the HP-2 handles APCO P25 Phase 1 and Phase 2 while the HP-1 only does Phase 1. If your area doesn’t use Phase 2 you could save some money and get the HP-1. The HP-1 has a silver front panel while the HP-2 is black.

In addition the HP-2 (like most other current handheld scanners) chargesits batteries from the USB port instead of using a separate jack like the HP-1. This allows the HP-2 to use common USB chargers of which you probably already have a bunch of. Since it uses common USB chargers it doesn’t come with one. If you are that one guy who doesn’t have a USB charger available we do sell them.

Other than the charger and Phase 2 the HP-1 and HP-2 are almost identical. The same software is used to update and program either radio. You can even take a memory card from one radio and use it in another. If you are using mounting gear the same gear can be used for either radio.

HomePatrol 2:

 

HomePatrol 1:

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Hosting a stream

One of the most popular ways to listen to the local scanner action these days is via a live-streaming service over the Internet. By far the largest source for this is Broadcastify.Com. While this is a great place to listen, it is dependent on someone hosting a scanner for the area you want to listen to. If no one does you can do it yourself. Here is what you need to set up your own feed:

Step 1:    Make sure there is no feed already covering the traffic you wish to stream. If there already is one look at the noted for that feed and see if there is something different that you will do.

Step 2:    If you are not already a RadioReference or Broadcastify member (with user name and password) set up an account. You can set up a free account, paid accounts offer great benefits but are not needed to host a feed. If you are already a member skip this and go to Step 3.

Step 3:    Go to the Broadcastify site and submit a Feed application. They need your information, the channels you plan to stream and some other details. Once you submit your application it takes a few days (usually) for a response, and if approved they provide a code that is entered in your feed software to enable it.

Step 4:    Set up the hardware. This is the computer that you are going to use and the radio itself. You will need an audio cable to connect the computer and radio. If you are using a Uniden scanner you can also connect a USB or serial cable so allow channel tags to be sent along with the radio traffic. See below for the best scanners to be used for feeds.

Step 5:    Set up the software. The software is free from Broadcastify, you can download it there. It is pretty simple to install and set up, print out the instructions that come with it and follow them. If you follow them correctly it will work great!

Step 6:    Adjust the levels. Once your feed is live listen to it and make sure the audio levels are set properly. If the channels you set up are not very active try programming in the local weather channel for a few minutes to use to set the levels properly. Once you have the levels set where they sound best be sure to note the settings in case you need to move something later. Don’t forget to get rid of the weather channel!

What is the best radio for a feed? Well, it is the radio you have that will listen to the traffic you want to stream. Remember, once you commit to hosting a stream that radio must be dedicated to that stream 24/7.

If the radio you use does not have a record jack then you need to set the volume and leave it where it is. Be sure to mark the level with a dab of White-Out in case it gets moved.

For feeds the Uniden BCD15X (analog) and BCD996P2 (digital) are favored by many streamers since they are reasonably priced and have a record jack on the back. The Record jack is ideal for feeds, as the sound level is not affected by the volume control. You set the sound level with the computer’s sound controls and you can use the scanner volume to allow you to listen to the scanner locally without affecting the feed volume. They also support sending channel tags so the listener can see the channel names.

Streaming hints and tricks:

No one likes to hear static, noise etc. Make sure you monitor your stream to be sure that it doesn’t lock up on noise or interference. Make sure the audio levels are good and that the feed sounds good.

How many channels can I stream? The best answer is less is more. If you have a lot of channels or a bunch of real busy ones then the scanner is going to be busy all the time and some channels are going to be missed. Some really busy feeds (like Chicago PD) have just a single channel that is active almost continuously.

What kinds of channels can I stream? These rules are listed in the Terms of Service for the streaming service. Broadcastify has rules against certain tactical or sensitive traffic. Make sure none of the channels you have include the prohibited traffic.

Can I stream 2 radios at the same time? Yes! Set up one radio to the left channel and the other to the right. Possible scenarios are police on one and fire on the other. Make sure you note this in the feed description!

What do I do if the agency doesn’t want me to stream them? Well, that is up to you. Streaming is legal and the agency cannot force you to stop streaming their traffic. They can however add encryption, then it will not be able to be heard at all by anyone.

Broadcastify has a complete set of rules and procedures on it’s page at Broadcastify.com. If you use a different service be sure to read their rules before setting up your feed.

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All those weird ports on the back of the scanner

Modern scanners have a plethora of various ports, jacks and sockets on them. Here is a look at some of them.

Taking a look at the rear panel of the BCD536HP scanner there are 6 different ports on it. From left to right they are:

  • BNC antenna jack
  • External Speaker Jack
  • USB Port (used for WiFi unit only on the 536)
  • GPS Serial Port
  • 3-pin power port
  • Coaxial power port

Other common ports on scanners include:

  • USB programming port
  • Record jack
  • Headphone jack
  • Various serial ports.

Let’s look at each port and what it is used for: (*Bonus! See below for an explanation of the weird hole smack in the middle…)

Antenna Jack:  Of course this is used to connect an antenna to the radio. Most scanners these days use BNC, the little push and turn job you see in the picture. Some handled scanners use the smaller SMA connector. Some older scanners had Motorola or even SO139 connectors and some had both an external connector and an internal threaded connector with a hole in the case to insert it.

External Speaker:  These are used to plug in an external speaker and are different than headphone jacks. Speaker Jacks do not limit the volume like a headphone jack will. When you plug in a speaker into the external speaker jack the inside speaker is disconnected.

Headphone Jack:  The Headphone jack has a limiting circuit to protect from overly loud sound that can damage your hearing. Otherwise it works much like the external speaker jack. Headphone jacks are usually in the front panel of desktop scanners while speaker jacks are usually on the rear. Handheld scanners usually just have a headphone jack on the top.

Record Jack:  The Record Jack allows one to pull audio from the scanner at a constant level that is not affected by the volume control. This is important when the radio is used as a source for recording or streaming. Some older RadioShack scanners and some current Uniden scanners have record jacks.

GPS Serial Port:  Unique to Uniden scanners, the DB-9 Serial port (male) is used mostly to connect a GPS receiver to allow location based scanning. It can also be used to program or control the scanner with the properly constructed cables. Do not confuse this with the female DB-9 port used for programming on older scanners like the BC780XLT or the BC898T

USB Programming port:  Most scanners these days use a USB-Mini port on the front or side to program and control the scanner. On many handheld scanners these ports are also used to charge the batteries and power the radio. On the BCD325P2 a special cable is used to connect a GPS to this port.

Other serial ports:  Some older scanners use different type serial ports. Older Unidens (like the “XT” series) use a unique 4-pin square connector for programming and connection of the RH-96 remote head. HP-1 and HP-2 scanners use that same port style for connecting to a GPS. Older design RadioShack/GRE/Whistler scanners use a jack that is just like a headphone jack for serial port connections.

Coaxial Power Port:  Most desktop/mobile scanners have a coaxial power port to provide 12 VDC to the scanner. There are 2 different jacks in common use. The majority of Uniden mobile and desktop scanners use a “Type M” male jack while most recent RadioShack, GRE and Whistler mobiles use a “Type T” female jack. Both use center-pin positive. Some older handheld scanners use smaller coaxial power ports but newer portable scanners usually use the USB port for charging and external power.

3-pin power port:  This is another unique to Uniden port, similar to the power port used on some of their CB products. On Uniden scanners there are the regular black and red wires for power and a third orange wire used to control the brightness of the display when connected to the lighting circuits of the car.

Discriminator Jack:  This is probably the most popular jack that doesn’t come on scanners. Discriminator audio is used to provide an unfiltered audio source mostly for data decoding. This type of decoding usually does not work from the record or speaker jacks due to the filtering circuitry in the radio. Scanners usually do not come with jacks for this but it is often added on by advanced scanner hobbyists to allow data decoding.

 

Bonus Round

See that threaded hole smack in the middle of the back panel in the picture at the top of the page? Most Uniden base/mobile scanners have that. It is used to allow a rear bracket to stabilize the radio under the dashboard. It is not mentioned in the owner’s manuals but is shown in the diagrams.

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FRS/GMRS/MURS/CB: The Personal Radio Services

Anyone can use one of several types of two-way radios, most of which do not require a license. From something the kids can play with to serious business uses there are a bunch of different types of varying quality and usefulness. These are called CB, FRS, MURS and GMRS. Only GMRS requires a license, the others do not. Each of the four services have different intended functions.

  • FRS: Family Radio Service (low power, short range, intended for families and individuals)
  • GMRS: General Mobile Radio Service (high power, longer range, intended for families)
  • MURS: Multiple Use Radio Service (mid-power, medium range, intended for business)
  • CB: Citizen’s Band Radio Service (low power mobile)

You ever go into Wal-Mart or Best Buy and see those cheap little two-way radios encased in one of the most devious inventions of man-kind (Bubble Packs)? They boast wild range figures (“35 mile Range!”) and are made by many different companies like Motorola, Midland and Cobra. These are called “FRS Radios” (Family Radio Service). FRS radios are restricted to ½ watt, non-removable antennas and are intended for short-range person-to-person communications. While titled as the Family Radio Service they are commonly used by businesses and government organizations. In my neighborhood I hear construction crews, hunters, the local school and the golf course maintainers on FRS channels. Just about everything but families… There are few restrictions on what you can use it for so business and personal communications are allowed.

FRS is actually pretty interesting to listen to in many cases. While a lot of the traffic is inane nonsense, like kids wearing out the noisemaking alert beep button, occasionally there is some interesting stuff to listen to. I live in a fairly isolated area 20 miles from the nearest town. There is construction going on and the crews use several FRS channels to coordinate activities. There is a school in the area that uses FRS radios too. The golf course guys use FRS when performing maintenance or to corral loose duffers. Local landscapers use FRS as well.

Listening to FRS channels at the mall or around amusement parks etc. can also be fun. The stores and shops often use FRS radios for clerks and stockers, customers use them to keep in touch with their family.

A lot of the FRS channels are shared with GMRS, so listening to one set of frequencies you may hear both services.

GMRS is a little different than FRS. Since a license is required and power levels are higher they tend to be used in a more formal matter. FRS also allows repeaters so you may hear traffic from all over the area. GMRS is often used by REACT and other volunteers as well as family businesses and often for just idle chit-chat and radio clubs. Sometimes it sounds a lot like ham radio.

MURS can be very interesting. It is on VHF and allows higher power than FRS but in many other aspects it is very similar. Like FRS there are few restrictions on what you can use it for. Since the radios tend to be a little more expensive MURS channels tend to be more business oriented.

CB these days is mostly a wasteland of unintelligible noise. It is still popular with the highway crowd but between high-power illegal amplifiers, over-driven power echo-mics and other noisemakers it is no longer a viable communications tool. It can be interesting to listen to however!

If you put these frequencies in your scanner you may find some interesting communications. You might also be bored silly but you won’t know until you try it.

General Mobile Radio Service (GMRS)

  • Freq (MHz)              Remarks                  
  • 462.5500                 Repeater Output/Simplex    (Repeats 467.5500)
  • 462.5750                 Repeater Output/Simplex    (Repeats 467.5750)
  • 462.6000                 Repeater Output/Simplex    (Repeats 467.6000)
  • 462.6250                 Repeater Output/Simplex    (Repeats 467.6250)
  • 462.6500                 Repeater Output/Simplex    (Repeats 467.6500)
  • 462.6750                 Repeater Output/Simplex    (Repeats 467.6750)
  • 462.7000                 Repeater Output/Simplex    (Repeats 467.7000)
  • 462.7250                 Repeater Output/Simplex    (Repeats 467.7250)
  • 462.5625                 Simplex (5 watts)
  • 462.5875                 Simplex (5 watts)
  • 462.6125                 Simplex (5 watts)
  • 462.6375                 Simplex (5 watts)
  • 462.6625                 Simplex (5 watts)
  • 462.6875                 Simplex (5 watts)
  • 462.7125                 Simplex (5 watts)

Family Radio Service (FRS)

  • Freq (MHz)              Ch #         
  • 462.5625                 1
  • 462.5875                 2
  • 462.6125                 3
  • 462.6375                 4
  • 462.6625                 5
  • 462.6875                 6
  • 462.7125                 7
  • 467.5625                 8
  • 467.5875                 9
  • 467.6125                 10
  • 467.6375                 11
  • 467.6625                 12
  • 467.6875                 13
  • 467.7125                 14
  • 462.5500                 15 (Shared with GMRS)
  • 462.5750                 16 (Shared with GMRS)
  • 462.6000                 17 (Shared with GMRS)
  • 462.6250                 18 (Shared with GMRS)
  • 462.6500                 19 (Shared with GMRS)
  • 462.6750                 20 (Shared with GMRS)
  • 462.7000                 21 (Shared with GMRS)
  • 462.7250                 22 (Shared with GMRS)

Multiple Use Radio Service (MURS)

  • Freq (MHz)                                                 
  • 151.8200
  • 151.8800
  • 151.9400
  • 154.5700
  • 154.6000

Citizens Band (CB)           

  • Freq         Ch #          Freq         Ch #         
  • 26.965    1                27.215    21
  • 26.975    2                27.225    22
  • 26.985    3                27.255    23
  • 27.005    4                27.235    24
  • 27.015    5                27.245    25
  • 27.025    6                27.265    26
  • 27.035    7                27.275    27
  • 27.055    8                27.285    28
  • 27.065    9                27.295    29
  • 27.075    10             27.305    30
  • 27.085    11             27.315    31
  • 27.105    12             27.325    32
  • 27.115    13             27.335    33
  • 27.125    14             27.345    34
  • 27.135    15             27.355    35
  • 27.155    16             27.365    36
  • 27.165    17             27.375    37
  • 27.175    18             27.385    38
  • 27.185    19             27.395    39
  • 27.205    20             27.405    40
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WiFi on BCD536HP. How does it work?  What you can and can’t do with it.

The Uniden Bearcat BCD536HP is the only scanner that has the capability of being directly controlled by WiFi. By using the included WiFi dongle one can connect a smart phone or tablet to the scanner and listen to and control the scanner with the device. There are some other uses for the WiFi dongle as well.

Uniden has provided free “Siren” software (available for free via the Apple iTunes store or Google Play Store) to allow you to use your smart device as a scanner controller. You can even use this as a remote head for the scanner if mounted in a vehicle or to listen to your scanner from the patio or another room of the house for a scanner installed in the home. Some third party software allows you to use the WiFi feature to connect the canner to the computer without the need to plug in a cable.

There are a few things that the WiFi dongle will not work for, this includes database and firmware updates and other programming.

The Wifi dongle is designed specifically to work with your home or office WiFi network. While we have read of people using it for remote access this requires such networking tools as VPN, if you know how that works you probably can figure it out. Sorry, we cannot help with notworking issues like this!

To use the WiFi feature you need to understand the two modes involved; Infrastructure and Access Point.

Infrastructure Mode allows your scanner to connect to your home or office WiFi. This then allows you to connect to the scanner via third-party software like ProScan or RadioFeed or to the Siren application.

To get to Infrastructure Mode use the following steps:

Press Menu then select WiFi Setup>Select WiFI Mode>Infrastructure Mode

The radio will look for local access points and list them. When it displays the list select your router’s SSID name.

Then enter your password for the WiFi access point. This is the same password you would use for setting up any other WiFi device on your network. To enter the password you scroll thru the letters and use the 4 and 6 buttons to move the curser.

Access Point Mode allows you to connect you scanner to a smart phone or tablet (iOS or Android) using the free Siren software. You would use this when you are not in range of your WiFi system, such as when the radio is mounted in a vehicle. This allows you to use a phone or tablet as sort of a remote control head for the scanner.

In Access Point Mode the 536 acts as an Access Point and provides an SSID which you can change or leave at the default. You then connect your phone or tablet to that WiFi SSID and enter in the IP address in the Settings of the device. The IP address can be found in the WiFi settings on the scanner.

Siren is the free app available at the Apple iTunes Store for iPhones, iPads and iPod Touch’s. It is also available for Android devices at the Google Play Store.

Siren is a neat way to use your 536 scanner but there are limits to it. It will only work with the 536, and it has limited abilities for control. It can set the range, select Quick Keys, set the squelch and start and reply the recording features but that is pretty much all she wrote. There is also a 2-3 second delay in hearing the audio compared to the radio itself.

The WiFi feature on the 546 is unique and useful as long as you know its limits.

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VLog – Scanner Master DIY – Updating Database for the Uniden Home Patrol I & II

In this Scanner Master V-Log we will show you how to update the Uniden HomePatrol I & II database.

Links
Download the HomePatrol Sentinel Software – http://www.scannermasterblog.com/downloads/

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VLog – Unication G-Series P25 Receivers

In this Scanner Master Vlog learn more about the Unication Pager-Receivers. A rugged mini-handheld receiver that solves the problem of APCO P25 digital simulcast distortion. Monitor conventional channels as well as digital trunking.

Links
Unication Software –
http://www.unicationusa.com/downloads-new
Get a Unication Receivers – http://www.scannermaster.com/Unication_Pagers_s/779.htm

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VLog – Scanner Master DIY – Reformatting SD Card for the Uniden HomePatrol

In this Scanner Master VLog we show you how to fix a corrupted SD Card for your HomePatrol-1/2.

Links
Software download – http://info.uniden.com/twiki/bin/view/HomePatrol/HomePatrolSentinel

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Basic Scanner Types

There are basically 3 different types of scanners, “Basic” “Digital” and “ZIP Code”. Which one is best for you depends on the systems used in your area. There are 2 basic formats of scanners, handheld and desktop/mobile.

What we call “Basic” scanners are those inexpensive scanners that usually have analog reception only and do not handle any type of trunking systems. Current “Basic” scanners include the Uniden BC75XLT, BC125AT and BC365CRS as well as the Whistler WS1010 and WS1025. These scanners are fine in areas that do not use digital or trunking systems, they also work well for aircraft, marine and railroad monitoring.

Digital” scanners have the ability to monitor digital and analog trunking systems (EDACS, Motorola, LTR, P25). Some of these scanners also include “Phase 2” systems, which is a newer form of P25. Some radios also will allow you to monitor ProVoice, DMR or NXDN digital systems.

“ZIP Code” or “Database” type scanners are digital trunking scanners that allow one to select a specific area and import channels from an on-board memory card. These memory cards can be updated when needed. These will work almost anywhere in the country and are ideal for those who travel often.

What scanner is best for you? Call us and we can help you decide. We have access to the world’s largest database of scanner frequencies and can quickly look up your area and let you know which radios would work best for you.

When you do call us we will ask a couple questions, including the location you wish to monitor and what format radio you want. With this information we can make a couple suggestions of scanners that will work in your area.

Most of the time we can suggest a couple different scanners with different feature levels. Conversely if you have your heart set on a specific radio we can tell you whether or not it should work in your area.

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