How often should you update your scanner programming?

One of the questions we get here at Scanner Master is how often one should update the programming on their scanner. The answer to that depends on a few things, including what kind of scanner you have, the resources available to you (computer, software etc.) and what is happening in your area.

The type of scanner you have is the first question we always ask. ZIP Code type scanners, such as the HomePatrol, x36/SDS type or the Whistler TRX and WS types are pretty easy to update with the free Sentinel or EZ-Scan software. With a Windows computer these can be updated as often as you like at no charge just by running the software and sending the updated data to the radio. Remember that updating the database does not update the Favorites Lists that you may have so if you are using Favorites Lists check them for any changes.

If you do not have a Windows computer or do not want to do this you can always let Scanner Master do the work for you. We sell fully programmed and ready to go SD Cards for your Uniden or Whistler ZIP Code enabled scanner for just $59.95.

On other modern scanners, such as the various Uniden, Whistler, GRE and Radio Shack digital radios (and some analog ones) they can be programmed by computer with the appropriate software and cables. If you have access to programming software then you can update these easily whenever needed. Scanner Master sells programming software for almost all the current scanners and most older ones.  – Read more

The third question relates to whether you actually need to change it or not. There are some places using the same channels they have for 20 years or more, the Chicago Police Department for example is using the same radio channels they were in the 1970’s for the most part. Other areas have changed frequencies or systems several times over the last couple decades.

For ZIP Code scanners we normally suggest that you update the database when you buy the radio and perhaps once or twice a year after that. If you go on a trip and are bringing your ZIP Code scanner with you update the database before you leave. You might have to update the scanner if you know that your targets have changed systems or perhaps they disappeared and you no longer hear them on the channels that once used.

For non-ZIP Code type scanners it is a little more difficult. Since these are pretty much custom programmed for your area you might have to tweak them from time to time to add a new channel or agency. If your targets move to a new system then you would need to reprogram or replace the scanner, depending on whether the scanner is capable of monitoring the new system.

We also suggest that you monitor the forums for your area at Radioreference.com. When things change they are usually discussed there, often in great detail.

As always, Scanner Master will be happy to help you reprogram your scanner, either with a replacement SD Card or by using our main-in programming service.

All those weird ports on the back of the scanner

Modern scanners have a plethora of various ports, jacks and sockets on them. Here is a look at some of them.

Taking a look at the rear panel of the BCD536HP scanner there are 6 different ports on it. From left to right they are:

  • BNC antenna jack
  • External Speaker Jack
  • USB Port (used for WiFi unit only on the 536)
  • GPS Serial Port
  • 3-pin power port
  • Coaxial power port

Other common ports on scanners include:

  • USB programming port
  • Record jack
  • Headphone jack
  • Various serial ports.

Let’s look at each port and what it is used for: (*Bonus! See below for an explanation of the weird hole smack in the middle…)

Antenna Jack:  Of course this is used to connect an antenna to the radio. Most scanners these days use BNC, the little push and turn job you see in the picture. Some handled scanners use the smaller SMA connector. Some older scanners had Motorola or even SO139 connectors and some had both an external connector and an internal threaded connector with a hole in the case to insert it.

External Speaker:  These are used to plug in an external speaker and are different than headphone jacks. Speaker Jacks do not limit the volume like a headphone jack will. When you plug in a speaker into the external speaker jack the inside speaker is disconnected.

Headphone Jack:  The Headphone jack has a limiting circuit to protect from overly loud sound that can damage your hearing. Otherwise it works much like the external speaker jack. Headphone jacks are usually in the front panel of desktop scanners while speaker jacks are usually on the rear. Handheld scanners usually just have a headphone jack on the top.

Record Jack:  The Record Jack allows one to pull audio from the scanner at a constant level that is not affected by the volume control. This is important when the radio is used as a source for recording or streaming. Some older RadioShack scanners and some current Uniden scanners have record jacks.

GPS Serial Port:  Unique to Uniden scanners, the DB-9 Serial port (male) is used mostly to connect a GPS receiver to allow location based scanning. It can also be used to program or control the scanner with the properly constructed cables. Do not confuse this with the female DB-9 port used for programming on older scanners like the BC780XLT or the BC898T

USB Programming port:  Most scanners these days use a USB-Mini port on the front or side to program and control the scanner. On many handheld scanners these ports are also used to charge the batteries and power the radio. On the BCD325P2 a special cable is used to connect a GPS to this port.

Other serial ports:  Some older scanners use different type serial ports. Older Unidens (like the “XT” series) use a unique 4-pin square connector for programming and connection of the RH-96 remote head. HP-1 and HP-2 scanners use that same port style for connecting to a GPS. Older design RadioShack/GRE/Whistler scanners use a jack that is just like a headphone jack for serial port connections.

Coaxial Power Port:  Most desktop/mobile scanners have a coaxial power port to provide 12 VDC to the scanner. There are 2 different jacks in common use. The majority of Uniden mobile and desktop scanners use a “Type M” male jack while most recent RadioShack, GRE and Whistler mobiles use a “Type T” female jack. Both use center-pin positive. Some older handheld scanners use smaller coaxial power ports but newer portable scanners usually use the USB port for charging and external power.

3-pin power port:  This is another unique to Uniden port, similar to the power port used on some of their CB products. On Uniden scanners there are the regular black and red wires for power and a third orange wire used to control the brightness of the display when connected to the lighting circuits of the car.

Discriminator Jack:  This is probably the most popular jack that doesn’t come on scanners. Discriminator audio is used to provide an unfiltered audio source mostly for data decoding. This type of decoding usually does not work from the record or speaker jacks due to the filtering circuitry in the radio. Scanners usually do not come with jacks for this but it is often added on by advanced scanner hobbyists to allow data decoding.

 

Bonus Round

See that threaded hole smack in the middle of the back panel in the picture at the top of the page? Most Uniden base/mobile scanners have that. It is used to allow a rear bracket to stabilize the radio under the dashboard. It is not mentioned in the owner’s manuals but is shown in the diagrams.

When bad things happen to good scanners: Heap Errors

On certain Radio Shack, GRE and Whistler scanners, specifically the ones using Object Oriented programming, one can be beset with an error message that reads “Heap Error” along with some seemingly random text.

These are caused when the radio doesn’t know how to deal with an Object programmed into the memory, usually a Talkgroup (TGRP) not assigned to a  Trunked System (TSYS).

If you can get into the radio programming you should make sure ALL talkgroups entered as Objects are assigned to a Trunked System. This is pretty easy to do in ARC500 or other programs but a lot more difficult without software. These radios are hard enough to program manually let alone find orphaned TGRP objects.

When programming by hand be sure to associate every TGRP with a TSYS BEFORE saving it. When programming with software sort the TGRP list by TSYS and make sure all are assigned to a TSYS. If it says “New” for the TSYS then you need to change or delete the TGRP. Also check for duplicates in your list of TGRP’s. These can also cause errors.

If you don’t have software to program the radio and can’t get into the radio to edit the objects you may well have to reinitialize it and start all over. (Press 0, then 1, then enter during the startup screen.) While this will erase the radio it will get rid of the dreaded Heap Error. If you have software you can usually read the radio even if a Heap Error is present.

Object Oriented programming is used for the following scanners:

GRE: PSR310, PSR410, PSR500, PSR600

RadioShack: PRO-106, PRO-197, PRO-651, PRO-652

Whistler: WS-1040, WS-1065

2014 Holiday Shopping Tips

It’s that time of the year again for finding the right gift for that special loved one. How about a scanner? Here are 4 things you should keep in mind when buying a scanner.

1. What type of scanner would be the best?
Give us a call, and speak to one of our scanner experts at 1-800-722-6637
Monday – Friday 10AM – 4PM or send us an email.

2. Deciding Base/mobile vs Portable?
Base/Mobile Scanners are normally kept in one location, either in the car or home. Desktop scanners are for home or office use only. Portable Scanners are great for someone that wants to use the scanner everywhere they go (out and about or from room to room in the home, etc.).

3. Scanner programming options:
We strongly recommend our software or our HomeTown Programming option when you buy a scanner. The HomePatrol Series Scanners are pre-programmed for the nation although we still recommend our Set-up and Optimize service. With these services the scanner will be ready to use right out of the box! Programming typically takes 5 to 10 business days and possibly more as it gets closer to the holidays.

4. Accessories
Make sure they have everything they might need or want when they receive their new scanner! A carry case, computer cable, software, mobile antenna and so on. With each scanner on our website you can make your own package and when you buy accessories with the scanner there are added discounts.

New Products – Radio Shack Scanners are back!

Radio Shack’s most popular models are back and now available again through Scanner Master as well as Radio Shack stores.  These include the high-end APCO-25 digital base and mobile scanners as well as the low-end analog radios. Call 1-800-SCANNER to order now or online anytime.

Basic Analog Conventional Scanners
Simple to program for those basic analog VHF/UHF communications

  • 200 Channel Handheld Scanner in 10 Banks
  • Analog Entry Level Scanner (no trunking or digital)RS_BasicPRO549-550
  • VHF and UHF Coverage – No 800 MHz
  • 5 One Touch Service Searches
  • PC Programmable

Radio Shack PRO-649
Handheld Police Scanner
$99.95

Radio Shack PRO-650
Desktop Police Scanner

$99.95


Digital Trunking Scanners
Sensitive, amazing digital decoding, simple menu structure

  • Store up to 1,800 frequenciesRS_BasicPRO651-652
  • Object-Oriented, Menu-driven programming
  • Signal Stalker II Near field frequency capture
  • Multi-Site Trunking Scanning

Radio Shack PRO-651
Digital Handheld Scanner
$399.95

Radio Shack PRO-652
Digital Base/Mobile Scanner
$399.95

Show Off Your Shack!


We would love to see photos of your shack at your home, office or vehicle, or even your antenna set-up. A few times a month the Scanner Master Blog will feature a customer shack, maybe yours! Some of you may be asking what is a “Shack”? It’s your monitoring post where you spend your time listening to your scanners. If you think you have a cool set-up we would love to see it. Check out the shacks so far! Your Shack could be here, Next!

Simply follow the steps below to show off your shack! Step 1 Take photos of your shack, up to 4 jpg photos.

Step 2
Description of your shack:
  • What your station consist of … scanners, two way radios, and so on.A little about yourself:
  • Your Name
  • Your City and State
  • Ham Call Sign (if you have one)
  • How long you been in the hobby?
    What you like to listen to? —

Step 3
E-mail us your write up and attach your photos and keep eye on the Scanner Master Blog!

Scanner Master reserves the right to edit text, and photos. We may not be able to feature all “Show Off Your Shack” entries.

HomeTown Programming Services

As scanner technology and memory management advances to keep up with advanced communications systems, scanners have become increasingly complex to set-up and program. Scanner Master is the nation’s leader in scanner programming, relying on our nearly 30 years of experience.

We Program the following scanners:

Uniden:

BCD996T/XT, BCD396T/XT, BCT15/X, BC346XT, BC246T
GRE:
PSR-300, PSR-310, PSR-400, PSR-410, PSR-500, PSR-600
Radio Shack:
PRO-163, PRO-164, PRO-106, PRO-197
….as well as many older model scanners

Programming made as easy as 1,2,3!
Step 1 – Download Our Programming Order Form [PDF file]
Step 2 – Fill out order form
Step 3 – Pack up your scanner and ship it to us

Ship Scanners to:
Scanner Master Corp
ATTN: Programming Department
260 Hopping Brook Road
Holliston, MA 01746

Generally we program Police/Sheriff/Highway Patrol, Fire and EMS unless otherwise requested. Programming generally takes one to two weeks as we often have many radios to program at one time. Special requests may incur an additional fee.

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Set-up and Optimize Service for Pre-Programmed Scanners

Uniden:

HomePatrol HP-1

GRE:
PSR-700, PSR-800
RadioShack:
PRO-107, PRO-18


This great service covers the following:

  • Setting up a local favorites list/Scan List for your hometown
  • Updating the national pre-programmed database to the current date
  • Updating the radio’s firmware (operating system) to the latest version

Set-up and Optimize made as easy as 1,2,3!
Step 1- Download our Setup and Optimize order form [PDF file]
Step 2 – Fill out order form
Step 3 – Pack up your scanner and ship it to us

Ship Scanners to:
Scanner Master Corp
ATTN: Programming Department
260 Hopping Brook Road
Holliston, MA 01746